A Place to Call Home: How Property Management Can Help Refugees Rebuild Their Lives

In property management, we talk a lot about square footage, rent rolls, and maintenance schedules. But behind every unit is a far more important story — one about people, families, and the basic human need for a place to feel safe and stable.

One of the most rewarding and impactful parts of our work is when we get to help someone not just find a place to live, but truly start over. That’s exactly what happens when we partner with local agencies to help refugees resettle in our communities.

For individuals and families forced to flee their home countries due to conflict or persecution, arriving in a new country is both a relief and a challenge. The first major hurdle? Housing. Safe, stable, affordable housing is the foundation for everything else: jobs, school enrollment, healthcare access, and a sense of belonging. And that’s where property managers can make a real difference.

In the past year, our team has had the privilege of working alongside local refugee resettlement organizations to make units available for newcomers. We’ve walked families through leases in their native language (thanks to interpreters), helped furnish apartments through community donations, and even coordinated with schools to make sure kids could get enrolled quickly.

One family that stands out came from Syria. After spending years in a refugee camp, they arrived in our city with nothing but two suitcases and a world of uncertainty. We were able to expedite their move-in, waive certain fees, and connect them with a local nonprofit that provided beds, cookware, and warm clothing. A few months later, they invited us to their apartment for tea. Their walls were decorated, their children were thriving in school, and their apartment truly felt like a home.

For us, that moment was a powerful reminder: this is why we do what we do.

Being in property management means more than managing buildings — it means managing opportunities, supporting communities, and creating spaces where people can build better futures. Helping refugees find stable housing isn’t just the right thing to do; it’s a tangible way to make our neighborhoods stronger, more diverse, and more compassionate.

We encourage other property managers to explore partnerships with local refugee programs. The process can be simple, and the impact is lasting. Whether it’s offering a few units at reduced rent, waiving application fees, or simply educating your team on how to support newcomers, every effort matters.

At the end of the day, everyone deserves a place to feel safe, rest their head, and start again. And we are proud to play a part — however small — in making that happen.

If you’re a property manager interested in helping refugee families resettle, consider reaching out to local organizations like the International Rescue Committee, Catholic Charities, or your city’s refugee resettlement office. You might just change someone’s life — and enrich your community in the process.

Ashley

Hello! My name is Ashley. I have been a leasing agent for 5 years. I wanted to share some of my notes and experiences here for everyone.

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